Welkeys - locations de vacances de luxe

A nice, homely apartment in a good location in paris. We had a little trouble with the hot water after 1 shower, but our welcomer, Hacene came right over and helped us out. He also gave us advice on things to do & where to keep our luggage after checkout (as we have a late flight.) He has been very helpful! Could not complain.

We had a wonderful stay at this house in Paris. The place was clean, comfortable, and exactly as described, making our time in the city very enjoyable. The location was great and convenient for exploring Paris. A special thank you to Deborah, who was incredibly kind, responsive, and helpful throughout our stay. She made everything easy from check-in to check-out and was always available whenever we had questions or needed assistance. Her hospitality truly made a difference and made us feel very welcome. We would happily stay here again and highly recommend this place to anyone visiting Paris

(EDIT - NO EVIDENCE????? You must be joking, right! Take a closer look to the photos that I did!!!) rue Ternaux apartment I would never booked this property if I knew the hidden catches for which they blamed the design of booking webpage. So, be vigilant when you book! There is a 800 euro deposit if they find that something is broken, stained, etc. 800 euro!!!! Even when you rent a car the deposit if about 400euro. When I got the mail about this deposit I called them immediately and tried to get an explanation, that they could not provide! You must know that every property in France has an mandatory insurance which can cover everything! So blocking you money is quite illegal! After that I asked for cancelation via booking. Then waiting for 2 hours, no response from they part. Called Booking, and got the explanation that first the property management must approve the cancelation and the Booking can canceled it. I called Welkeys and they told me that it is up Booking to cancel the booking which is not true at all. If the property does not give green light to it, Booking can not do it. So, as my trip was fro the next day and I could not cancel my work in Paris I negotiated a lover deposit price at 400 euro. Not because I wanted it, but because they forced me, did not gave me an option. Actually they didi - cancel the trip which would cost me around 300 euro plus the price for the train tickets - around 250 euro more. When I arrived, the apartment haven't been cleaned. So, I waited for 2 hours in order to be done. The guy from Welkeys was relatively kind. When I entered the apartment I did some photos and send them to the person from Welkeys. And I asked what is the reason to hold the money from the deposit up to 14 days? Why, when I leave in 3 days? I insisted for an immediate return of the deposit and inspection of the house before I leave - état du lieu. They that they will see what they can do and at the end they said no. That the person that cleans the house will come at 10 o'clock....nobody came at 10 a.m. The furniture is collected from the street. See the photos!!!!!!!!!!!!!!!!!!!! So, it is on the street. Very loud at night! Taking a shower is done with open door, because there is no light. To go to the toilet is at the other side of the apartment. Image a U form appart. So, the furniture is picked up from the street.Heavily used. The doors can't be closed because they are bloated from the humidity. I will stop here. Please take a look at the photos. AVOID RENTING THIS PROPERTY AND WITH THE AGENT!!!

Lovely apartment and Deborah very kindly let us check in early so that we could drop off all our luggage, which made a huge difference to our day, thank you

Cannot recommend enough! The apartment was perfect for a week-long stay, located in a quiet neighborhood, with supermarkets and a bakery located 5-min. We were traveling for work, and thankfully the comfortable beds, rooms and kitchen was a good thing to come back to. The renters were kind and helpful. Will definitely come back again. Just be mindful that there isn't any elevator and the apartment is located on the 3rd floor.