YouNeedMe Concierge
Conciergerie YouNeedMe, 31 Cr du Médoc, 33000 Bordeaux
YouNeedMe is a private concierge service located in Bordeaux and Gironde, offering personalized services to individuals and businesses. The company offers rental management, event services, and helps delegate daily tasks to allow its clients to focus on what matters most. Customers can subscribe to different services tailored to their specific needs. YouNeedMe stands out for its tailor-made approach and its ability to respond quickly to requests. Customers can easily contact them by phone or email to obtain suitable solutions. The company collaborates with various partners to enrich its service offering.
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Location
City: Bordeaux
Postal Code: 33000
Business Information
Type: Home Help Service Agency, Business Services, Cleaning Services, Event Organizer
Thursday: 10:00–17:00 Monday: 10:00–17:00 Tuesday: 10:00–17:00 Saturday: 10:00–12:00 Sunday: Closed Wednesday: 10:00–17:00 Friday: 10:00–17:00
Reviews
60 Total reviews
Photos
Customer Reviews
We were made to use YouNeedMe as part of a concierge service for our wedding at a chateau in Bordeaux in July 2024. A €1500 deposit was taken, and they withheld €900 without any credible explanation. They failed to provide a breakdown of costs, offered no valid evidence of damage, and what they did share was either fabricated, irrelevant or exaggerated — including photos of items we hadn’t used and faint marks on linen described as “unusable”. Communication throughout was poor, rude and often non-existent, despite us sending multiple clear and polite emails. We made every effort to resolve things amicably, but they refused to engage or justify their position. Unfortunately, this issue remains unresolved, and we feel €900 was unfairly taken. We would strongly advise others to avoid using this service, if possible.
Paulina and Thibaud gave us a great support during our stay making enjoyable our time at Cenac house. We recommend them and their house for a nice time at Bourdeaux and St Emilion.
My colleagues were in the accommodation and were very satisfied. Clean, tidy and spacious accommodation. Communication with the owner was also fast and efficient. We recommend it to everyone!
Wonderful few days at Maison de Charme. The house was spacious and tastefully decorated with stunning views from the garden over Saint Emilion. It was very well equipped and we had everything we could possibly need. Thanks to Thibaud for providing a great service and for being available for any queries, we would highly recommend the house and the concierge service
Our family spend great time in Bordeaux. Everything was perfect. Thibaud, thank you for all your help and great service. Definitely will see you again. Andrejs, Samanta & Little Ernesto
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