Create my free welcome book

Create my book

Airbnb check-in instructions generator

Fill in the form, print or copy-paste into your Airbnb message. Free, no signup.

Your details

Check-in instruction preview

🏠 Your property

⏰ Hours
  • Check-in : 15:00
  • Check-out : 11:00

Why well-written check-in instructions matter

Around 40% of 4-star (instead of 5-star) reviews on Airbnb mention arrival issues: code missing, key lost, vague directions. Clear, structured arrival instructions prevent these frustrations from the first contact.

Our generator uses the format Superhosts rely on: clear sections (access, keys, wifi, contact), priority info first, short phrasing your guest can read in 30 seconds at the doorstep. You save time and improve your 'arrival' and 'communication' scores.

6 tips for 5-star check-in instructions

Send 24h before arrival

Post the day before at 6pm, not 1h before: guests often have long journeys and may have no signal at arrival.

One info per line

Avoid dense paragraphs. Guests skim on mobile after a tiring trip.

Photos beat text

Attach 2 photos: the building façade and the lockbox. Cuts questions and delays drastically.

Specify the unlock direction

"Turn the key twice to the right" prevents the guest from thinking the lock is broken.

Share your WhatsApp

Faster than Airbnb messages (sometimes 5-min latency). State which language you speak.

Plan for rain

If the lockbox is outdoors, mention it's weatherproof. Otherwise have a backup plan in bad weather.

Frequently asked questions about Airbnb check-in instructions

When should I send check-in instructions?

Ideal is 24 to 48h before arrival. Too early and the info gets buried; too late and the guest may have no signal.

Send instructions on Airbnb or by SMS?

Both. Post on Airbnb first (proof in case of dispute), then resend via SMS / WhatsApp 4h before arrival. SMS is read instantly even without data.

What if my guest arrives late?

Explicitly state your check-in window and the late-arrival fallback ("if you arrive after 10pm, call me"). A lockbox solves 95% of cases.

Should I include the door code in the message?

Yes, but change it every 3 to 6 months. For extra security send it in a second message 2h before arrival.

Can I translate the message automatically?

The generator outputs French / English depending on the page locale. For other languages copy-paste into DeepL.

How do I print the instructions?

Click "Print / PDF": your browser shows a preview, choose "Save as PDF" and attach to the Airbnb message or leave a printed version inside the property.

Complete your host kit

Next: centralize everything in a digital welcome book

Your arrival instructions, rules, wifi and recommendations all in a QR-code-accessible book, updated in 1 click.

Create my free book