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Concierge rental: a fast-growing market

Infographic: The rental concierge market in France - Key figures and trends

The concierge rental market is experiencing exceptional growth. Driven by the rise of short-term rentals and new traveler expectations, this sector offers considerable opportunities for professionals who know how to adapt.

Whether you are already a market player or considering entering, understanding current dynamics is essential to succeed and stand out from the competition.

An ecosystem dominated by local players

An ecosystem dominated by local players

The concierge rental market remains deeply rooted in local territories. Local players dominate, thanks to their in-depth knowledge of the area and their ability to build close relationships with property owners.

  • Over 5,000 active concierge services in France
  • Mainly local and independent players
  • Growing demand in all tourist regions

Complete services, high perceived value

Reservation management

Reservation management

Rate optimization, calendar management and communication with travelers on all platforms.

Welcome and key handover

Welcome and key handover

Personalized check-in, inventory and guest support from arrival.

Cleaning and linen

Cleaning and linen

Professional cleaning services and household linen management between each stay.

Maintenance and support

Maintenance and support

Quick intervention in case of problems and preventive maintenance of the property.

The real growth lever: the guest experience

The real growth lever: the guest experience

Successful concierge services are those that put the guest experience at the center of their strategy. A satisfied guest means a positive review, a recommendation, and potentially a loyal customer.

Personalized digital welcome book
Targeted local recommendations
On-demand additional services
Smooth communication before and during the stay
Do you manage short-term rentals?

Do you manage short-term rentals?

Create your free digital welcome book and turn it into a shop to sell your additional products and services.

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Turn every stay into an opportunity

Turn every stay into an opportunity

Beyond day-to-day management, every stay represents an opportunity to generate additional revenue and build loyalty with your property owner clients.

  • Offer additional services (late checkout, extra cleaning)
  • Sell local products and experiences
  • Increase satisfaction and positive reviews
  • Stand out from the competition

Why concierge services choose LivretAccueil

Quick and intuitive setupQuick and intuitive setup
Accessible on all devicesAccessible on all devices
Considerable time savingsConsiderable time savings
Integrated tracking and statisticsIntegrated tracking and statistics
Improved guest reviewsImproved guest reviews
Eco-friendly solution (zero paper)Eco-friendly solution (zero paper)

Take action now

Join the concierge services that have already adopted LivretAccueil to improve their guest experience and generate additional revenue.

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