Welcome Book by Platform: The Guide for Every Rental Channel
Each rental platform has its own specificities. Discover our dedicated guides to create a welcome book tailored to your guests, whether you rent on Airbnb, Booking.com, Abritel or other platforms.
Airbnb
Create a digital welcome book for your Airbnb listing. Improve guest experience, reduce messages, and boost your Superhost rating with livretaccueil.com.
Booking.com
Create a digital welcome guide for your Booking.com property. Impress hotel-savvy travelers, reduce front-desk questions, and boost your guest review score.
Abritel
Create a digital welcome book for your Abritel property. Delight family travelers with a complete guide and boost your reviews on France's top vacation rental site.
Gites de France
View guideLe Bon Coin
View guideVRBO
View guideGreenGo
View guideHolidu
View guideClevacances
View guideCybevasion
View guideDriing
View guideWhy match your welcome book to the booking platform?
Guests don’t arrive with the same expectations whether they booked on Airbnb, Booking, Abritel or Gîtes de France. A Booking guest often expects a very clear arrival procedure (late check-in is common), an Airbnb guest looks for sharp local recommendations, and a Gîtes de France guest values regional grounding and a direct line to the owner.
The welcome book stays the same for the essentials, but tone, section order and emphasis can vary. The platform cards above break down those nuances for each of the ten main platforms in France (Airbnb, Booking, Abritel, Gîtes de France, Le Bon Coin, VRBO, GreenGo, Holidu, Clevacances, Cybevasion).
What guests look for in the welcome book
Beyond platform specifics, six expectations come back from every short-term rental guest. Cover those six points and you eliminate 90% of WhatsApp messages during the stay.
- The exact arrival route with photos, GPS and access codes, readable even without mobile signal
- The Wi-Fi QR code that connects automatically without retyping the password
- House rules in plain language (pets, smoking, quiet hours, sorting waste)
- Instructions for the less obvious gear (wood stove, reversible AC, dishwasher, etc.)
- Three to five tested local recommendations with address, opening hours and Google Maps link
- A WhatsApp number to reach you and a detailed check-out procedure
One welcome book for all your platforms
You probably list each property on several platforms in parallel (multi-listing). LivretAccueil generates one welcome book per property, accessible from a single URL and QR code. You update once (for instance the new Wi-Fi code), and every guest sees the updated information, whichever platform they booked through.
For each guest, the welcome book automatically switches to their language (nine languages supported) and stays accessible before, during and after the stay. You can also generate QR code variants to track which platform brings the most welcome book views.
Frequently Asked Questions
Do I need a different welcome book for Airbnb and Booking?
No, one welcome book is enough for all your platforms. The essential content (arrival, Wi-Fi, equipment, rules, recommendations) stays the same for every guest. You may adapt tone and order based on your dominant booking platform, but you don’t create one welcome book per platform.
How do I send the welcome book to Airbnb and Booking guests?
Share the welcome book URL in the automated booking message (Airbnb allows a message at booking, at payment, and on arrival). You can also print the QR code and display it on the fridge. On Booking, the automated arrival message is the natural place for the link.
Is a welcome book mandatory for short-term rentals in France?
Not strictly mandatory, but some notices are (emergency exit, evacuation plan, emergency numbers, the classification banner for listed meublés de tourisme). A welcome book is also strongly expected on Airbnb and Booking, and it’s one of the factors that influence guest ratings.
Can the welcome book be translated for foreign guests?
Yes. LivretAccueil automatically translates your welcome book into nine languages: English, Spanish, Italian, German, Dutch, Portuguese, Polish, Russian, Chinese. The guest sees the welcome book in the language detected by their browser, with no action on your part.
How many platforms can one welcome book cover?
All of them. There’s no cap or extra cost per platform. The welcome book is linked to your property, not to the platform. You can share the same QR code across Airbnb, Booking, Abritel, Gîtes de France and the rest.
Ready to create your welcome book?
Whatever platform you rent on, livretaccueil.com helps you create a professional digital welcome book in 2 minutes. 100% free.
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