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Find the perfect concierge service for you with the only 100% complete, comprehensive and free directory bringing together all concierge services in France.

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The only 100% complete, comprehensive and free directory bringing together all concierge services in France

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Concierge services

Discover the essential services offered by our partner concierge services to optimize your property management.

Guest welcome

Personalized reception and 24/7 assistance

Key management

Secure handover and collection system

Professional cleaning

Complete and regular cleaning service

24/7 assistance

Permanent phone and online support

Why delegate your Airbnb to a concierge service?

Managing a short-term rental takes time, availability and know-how that grows with experience: welcoming guests at any hour, cleaning between stays, handling emergencies (broken boiler, lost key), replying fast to Airbnb and Booking messages. A specialised concierge service handles all or part of these tasks for a commission (typically 15% to 25% of revenue).

The benefit isn't only time saved. A good concierge service knows local practice (tourist tax, classified meublés de tourisme, town hall declarations), runs trained cleaning crews, and reacts fast when a guest flags an issue. It's also a continuity insurance for owners who rent while living abroad or travelling often.

What does an Airbnb concierge actually do?

Scope varies by company. The six services below are the ones most commonly bundled in full offerings.

Listing distribution on Airbnb, Booking, Abritel, and calendar management to avoid double bookings
On-site or self-service welcome (secure lockbox, keypad, rotating door code)
Cleaning between stays with inventory and linen change (sheets, towels, bathrobes if applicable)
Automated messaging and 24/7 support in the guest's language (French, English, Spanish, Italian)
Incident handling: plumber, electrician, locksmith, with cost advance when needed
Monthly reporting: revenue, occupancy rate, average rating, expenses, improvement recommendations

How to pick the right concierge service for your property

Three criteria matter more than the rest when choosing a concierge: geographic proximity (a team within 30 minutes of the property reacts faster), pricing transparency (clear commission, no hidden charges on cleaning or distribution), and reviews from existing owners (check Google reviews and ask for two or three references to contact directly).

Our directory lists every active concierge service in France, sorted by city. You can compare offerings, coverage areas, and contact several companies directly for a quote. The service is free for both owners and concierges.

Frequently Asked Questions

How much does an Airbnb concierge service cost in France?

The commission usually sits between 15% and 25% of revenue, sometimes up to 30% for premium offerings with systematic on-site welcome and high-end cleaning. Some concierges also bill linen and consumables separately. Always ask for a detailed quote that includes every fee.

How do I find a concierge service near me?

Use the city or postal code search at the top of this page. You'll get the list of active concierges in your area with their services and contact details. You can also check the France map to see well-covered zones.

Can a concierge service manage multiple platforms at once?

Yes. Concierge services typically manage Airbnb, Booking, Abritel, VRBO and sometimes local platforms like Gîtes de France. They use a PMS to sync calendars and avoid double bookings.

What's the difference between a concierge service and a real estate agency?

Real estate agencies mostly handle long-term rentals (furnished or unfurnished leases). A concierge service specialises in short-term seasonal rentals (Airbnb, Booking) and provides hospitality services: welcome, between-stay cleaning, 24/7 support. The two roles differ in pace and intensity.

Do I still need a welcome book if I use a concierge service?

Yes, they're complementary. The concierge handles operations (welcome, cleaning, support); the welcome book gives the guest every practical detail (Wi-Fi, equipment, local recommendations, rules) without them having to call the concierge for each item. Good concierges actually require a welcome book in their standard offering.

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