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Create my bookAirbnb bans checkout chores: dishes, bed linen, trash, and what you can still ask guests to do
Airbnb updated its rules on 21 October 2026: a host can no longer require guests to wash the dishes, strip the beds or take out the trash before leaving. The rule applies to reservations booked from 20 November 2026. Here is what is banned, what is still allowed, how Airbnb plans to enforce it, and what to change in your checkout instructions.
What Airbnb announced
In its 21 October 2026 update, Airbnb says checkout rules had become confusing, burdensome and hard to manage for guests, and that it wants requests with no bad surprises (source: Euronews, 21 October 2026). The platform now bans any checkout task that takes significant effort or time, or that would normally be done by cleaning staff.
Timing: the rule applies to reservations booked on or after 20 November 2026. Reservations confirmed before that date keep the instructions that were in the listing at booking time (source: Rental Scale-Up, October 2026).
Banned and allowed: the list
| You can no longer require | You can still ask |
|---|---|
| Washing and putting away the dishes | Putting dirty dishes in the sink or dishwasher |
| Stripping the beds | Gathering used towels in one place |
| Starting a load of laundry | Sorting waste into the indoor bins |
| Taking the trash out or dropping it off outside the property | Turning off the air conditioning when leaving |
| Cleaning the property before leaving | Simple closing gestures (lights, windows, keys) |
Sources: Euronews, 21 October 2026; CBS News, 22 October 2026; Rental Scale-Up, October 2026. Airbnb's test is time and effort: putting a plate in the sink takes ten seconds, washing a week of dishes for six people is cleaning work.
How Airbnb will enforce it
There is no immediate suspension. Enforcement runs in five steps (source: Rental Scale-Up, October 2026):
- The listing editor highlights any potentially non-compliant text in your house rules and checkout instructions, and suggests a rewrite.
- After you save, Airbnb reviews the text.
- If a request is judged non-compliant, you get an email with the option to appeal.
- If you do not fix it, the listing shows guests a warning along the lines of "includes cleaning requests".
- Repeat cases lose visibility in search results.
One more confirmed point: you cannot charge a guest for skipping a task listed in your rules (source: Euronews, 21 October 2026). A reimbursement request for "dishes not done" will not go through.
Cleaning fees: Airbnb support's position
A host sent us the written answer a senior Airbnb support manager gave her this week, after a phone call on the subject. It sums up the platform's logic:
"Airbnb does not allow hosts to impose heavy household chores on guests, such as doing all the dishes or cleaning the property before leaving. As soon as a cleaning fee is applied to your listing, the guest pays to get a complete service. That fee must cover the entire end-of-stay cleaning."
And for what comes next: "if the current amount does not seem enough to cover the time needed (dishes included), you remain free to adjust your cleaning fee directly from your Airbnb account settings". Our translation of the French original.
The message is clear: dishes, linen and trash move into the cleaning package. If your cleaner spends twenty more minutes on each checkout, that belongs in your cleaning fee or your nightly rate, not in the instructions.
What it changes for a host or a property manager
Cleaning time goes up. Count the dishes, the linen to strip and the bags to carry down on every turnover. For a six-person property with a dishwasher, that is often 15 to 30 extra minutes. A property manager who bills cleaning by the hour or by turnover needs to revise the price list and warn owners.
Cleaning fees will rise. That is Airbnb's own recommendation: fold the extra cost into the cleaning fee or the nightly rate. Watch the ranking effect, though: a cleaning fee that is too high pushes the listing down in search. Our guide to 5-star reviews on Airbnb covers what guests complain about most when it comes to cleaning fees.
Trash is a real problem in some properties. A host in Martinique described it this week in a Facebook group for owners: in a tropical climate, a bag of waste left three days in a closed kitchen means a kitchen to disinfect. If your checkouts are not followed by a same-day clean, plan a trash run, or a clearly signposted bin area, and simply ask guests to close the bags.
There is pushback. A Change.org petition against the rule passed 5,000 signatures within 24 hours (source: CBS News, 22 October 2026). Hosts who oppose it say they will have to hire or pay for more cleaning, and that the cost will land on guests. Airbnb says it wants to avoid bad experiences that end up as bad reviews.
Rewriting your checkout instructions
The simplest approach is to reread your house rules and welcome book with Airbnb's test in mind: does the task take more than a few seconds, or would a cleaner do it? If so, it goes. A few rewrites that pass:
- "Please do the dishes before leaving" becomes "Feel free to leave the dishes in the sink or dishwasher, we take care of them".
- "Strip the beds and leave the sheets in the laundry room" becomes "Leave the beds as they are".
- "Take the trash to the container at the end of the street" becomes "Close the bags and leave them in the kitchen; the bin area is marked on the map if you prefer".
- "Clean the barbecue and the terrace" becomes "Leave the terrace as you found it, as far as possible".
You can still thank a guest who does more. What you can no longer do is require it, rate them on it or charge for a miss. In a digital welcome book, these instructions take a minute to change and are up to date for every upcoming stay, with nothing to reprint. If you do not have one yet, here is how to create an Airbnb welcome book.
Will guests stop doing the dishes?
Probably not in large numbers. Most guests who did the dishes did them out of habit, not obligation, and the Martinique host quoted above says so herself: she will keep doing them when she stays elsewhere. What changes is the relationship: dishes become a courtesy, not a contract clause. A kindly worded instruction, with a "thank you" and no threat, gets followed more often than rules in capital letters, and it will never earn you a warning.
Frequently asked questions
From when does the rule apply?
To reservations booked on or after 20 November 2026. A reservation confirmed before that date keeps the checkout instructions that were in the listing at booking time.
Can I still ask guests to put the dishes in the dishwasher?
Yes, placing dirty dishes in the sink or dishwasher is an allowed request. What is banned is requiring them to be washed and put away.
What happens if I leave my old instructions in place?
The listing editor flags the text, Airbnb emails you with the option to appeal, then the listing shows guests a warning and loses visibility if nothing changes. No immediate suspension has been announced.
Can I withhold money from a guest who did not take out the trash?
No. Airbnb states that a host cannot charge a guest for a checkout task that was not done. Actual damage is still covered by the usual reimbursement request process.
Does this rule apply to Booking or Vrbo?
No, this is an update to Airbnb's rules. Nothing stops you from keeping different instructions on another channel, but a guest who compares both listings will notice.
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