Beau Temps Belle Mer - Concierge & Stewardship

Service impeccable et excellente communication. Un grand merci à Rémy et à toute son équipe !

Je suis ravis de ma collaboration avec Remy de Beau temps Belle Mer qui a lieu depuis plusieurs années. Les Services de conciergerie sont absolument parfaits. Société très professionnelle. Je recommande vivement

We stayed in the rented house for 3 nights. The first day we received a call from a lady from the agency to check what time we were arriving. When we were at the location of the house we returned the call to the same number and she answered me in a bad way and told me not to call that number again as it was her personal number. We simply called the number that had contacted us before. The house is very well the only problem is that we booked it counting on having wifi and when we arrived we were told that it did not work and they did not put any solution in the 3 days we were staying. We were counting on internet to telework and we couldn't do it as there was no wifi and no good coverage. When you stay they automatically charge a deposit of 1000 euros on your card which, according to what the man who came to check that we left the house correctly told us, is returned to you in 3 days. As we had not received this money after 3 days we contacted the agency and they replied in a very rude manner that they were not responsible and that we should speak to book and pay. We believe that if you ask for a deposit of 1000 euros to be made when renting your stay that you should at least make sure that this money is returned correctly. The house is fine but as I said the wifi was not working and the attention received from the agency was terrible.

Vraiment un grand merci à eux. Après une panne de voiture, nous avions presque 3h de retard et ils ont tout fait pour nous rassurer et nous accueillir parfaitement.

Nous avons été ravis de la prestation de Clément et Julien, ils sont accueillants, très disponibles et réactifs, en plus d'être adorables. Je recommande à 100% !!