Hellebore Concierge

Your local and eco-responsible concierge service based in Hauts de France. I advise you in the management of your accommodation in the municipalities of the geographical area located between Lens, Arras and Douai. The concierge only manages accommodation located in the region (South of Lille, Lens, Arras, Douai and other small towns in the area) so that it can go there regularly to check the overall condition of the accommodation. She surrounds herself with local partners. Creation and posting of the ad on Airbnb, daily management of the reservation schedule, optimization of rates, organization of households and replenishment of consumables, regular checks of cleanliness and condition of equipment. Communication with tenants. Layout of your property, in terms of equipment and decoration, to best accommodate your tenants. Management of the classification file for star-rated tourist accommodation for owners who wish it. Partnership with Tourist Offices. Management in the event of a dispute via Airbnb insurance.