Hop concierge
96 rue georges lautrette 16000 ANGOULEME
HOp Conciergerie supports owners of seasonal rentals in Charente and Charente-Maritime with complete and personalized management of their properties. I ensure the creation and optimization of advertisements, the management of reservations and travelers, the monitoring of stocks, the coordination of cleaning providers, the creation of digital welcome booklets and the reception of travelers when necessary. What sets me apart: a very human and local approach, a high standard of quality (notably through professional photos and regular monitoring of the accommodation), and real continuity in management — I am not a simple platform, but a partner committed to the success of each rental.
Contact Information
Location
City: Angouleme
Business Information
Type: Ad creation and optimization Writing attractive and optimized ads for Airbnb, Booking and other platforms Adjusting photos, titles, descriptions and keywords Setting up calendars and reservation rules Management of reservations and travelers Communication before, during and after the stay Sending arrival procedures and accommodation rules Assistance to travelers when needed Monitoring reviews and responding to comments Housing preparation and control Verification of accommodation before and after each stay Inventory management (linen, consumables, welcome products) Setting up and highlighting the property for each arrival Coordination of service providers Selection and management of professional cleaning service providers Monitoring of interventions and quality control Laundry organization and restocking Personalized digital welcome booklet Practical guide to housing (equipment, operation, instructions) Good local addresses and recommendations Useful information for the stay Reception of travelers (according to formula) Reception in person when necessary Management of autonomous arrivals (key box, codes, etc.) Personalized support for owners Regular update on rental activity Tips for improving accommodation and the traveler experience Adaptation of services according to the specific needs of each property
Monday to Friday from 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m. In the event of an emergency, I can of course be reached.
Pricing: The concierge is commissioned at the rate of 20% including tax of the nights booked.
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