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LivretAccueil vs Smily (BookingSync): Comparison 2026

A commission-based French PMS versus a free welcome book platform with everything you need.

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Smily, formerly BookingSync, is a French PMS founded in 2014 in Névache, with €3.5M in funding. Rather than a flat monthly fee, Smily charges a 1.2% commission on bookings — an unusual pricing model for a PMS. It offers channel management, operations tools, and service upsells.

Smily has no native welcome book — it relies on integrations with Touch Stay or ENSO Connect for digital guidebooks. LivretAccueil provides the guest-facing experience Smily is missing, completely for free.

Feature comparison

Feature LivretAccueil Smily
Digital welcome book
Guest shop
Concierge directory
Cleaning service directory
Owner directory
Multi-language
QR Code
Free plan
French market focus
Customization
Analytics

Why add LivretAccueil to your Smily setup

A native welcome book — no integration needed

Smily requires Touch Stay or ENSO Connect for guidebooks (extra cost). LivretAccueil gives you a polished welcome book out of the box, for free.

Zero commission, zero cost

Smily takes 1.2% of every booking. LivretAccueil is completely free and even helps you earn more through the guest shop.

Service directories built in

Find concierges, cleaners, and property managers through LivretAccueil’s directories. Smily’s service marketplace is focused on their ecosystem.

Pricing comparison

Smily charges a commission on bookings. LivretAccueil is entirely free.

LivretAccueil

Free

Welcome book, guest shop, concierge directory, cleaning directory, owner directory, QR codes — zero cost.

Smily

1.2% commission

PMS with channel management and operations. No native welcome book (requires paid integration). 1.2% taken on every booking.

LivretAccueil vs Smily (BookingSync): Comparison 2026

Your guests don’t see your PMS — show them a welcome book

A free, beautiful welcome book that creates the experience Smily’s back-end can’t.

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4 reasons to add LivretAccueil alongside Smily

1

No extra integration costs

Smily needs Touch Stay or ENSO for a guidebook, adding cost and complexity. LivretAccueil is free and ready to use immediately.

2

Guest shop revenue

Sell late checkouts, welcome baskets, and experiences directly to guests. Turn your welcome book into a profit center.

3

Independent directories

LivretAccueil’s service directories aren’t tied to any PMS ecosystem. Find the best local professionals on your terms.

4

Simple and focused

Smily is a full PMS with a learning curve. LivretAccueil is a focused tool you set up in minutes for the guest experience.

Our verdict

Smily is a respectable French PMS with an interesting commission-based pricing model. For property managers who want to avoid fixed monthly costs, the 1.2% model can be attractive.

But Smily doesn’t solve the guest experience. Without a native welcome book, you’re paying for integrations or going without. LivretAccueil fills that gap for free — a polished welcome book, guest shop, and service directories that make your guests’ stay memorable.

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FAQ

Does Smily have a welcome book feature?

Not natively. Smily integrates with Touch Stay and ENSO Connect for digital guidebooks, which adds cost and requires managing another tool.

What does Smily’s 1.2% commission cost in practice?

On €50,000 in annual bookings, that’s €600/year for the PMS alone. Adding a guidebook integration increases the cost further. LivretAccueil is free.

Is Smily still called BookingSync?

Smily rebranded from BookingSync. The platform is the same, now with a stronger focus on the vacation rental market.

Can I use LivretAccueil if I already use Smily?

Yes. They’re complementary. Use Smily for operations and bookings, and LivretAccueil for the guest welcome experience. Include your welcome book link in guest messages.

Which is better for the French market?

Both are French companies. Smily handles PMS operations; LivretAccueil handles the guest experience. For welcome books specifically, LivretAccueil is the dedicated solution.

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